At TrueCare Moving Service, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
We may collect the following types of personal information:
Name
Phone number
Email address
Home or business address
Details related to your move (e.g., inventory, move dates)
Payment information (processed securely)
We collect this information when you:
Submit a quote request through our website or by phone/text
Schedule services
Communicate with us via email, phone, or SMS
Make a payment via phone or online
We use your information to:
Provide accurate quotes and schedule services
Communicate with you about your move
Process payments securely, including deposits and final balances via phone or our secure website
We do not sell, trade, or share your personal information with third parties, except as required by law or to complete services you’ve requested (e.g., with subcontractors, if applicable).
We use secure systems to store and manage customer data. Access is restricted to authorized team members only. We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.
All payments are processed using secure methods. We accept credit and debit cards over the phone and through our secure website. Our payment systems use encryption and comply with PCI (Payment Card Industry) security standards to protect your financial information. We do not store full card numbers or sensitive payment data once transactions are complete.
You may request to update or delete your personal information at any time by contacting us at:
TrueCare Moving Service
Email: TrueCareMovingService@
Phone: 612-367-4481
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.