servicing the twincities and surround areas!
servicing the twincities and surround areas!
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Office: 612-367-4481 or Cell: 612-802-5488

TrueCare Moving Service

TrueCare Moving ServiceTrueCare Moving ServiceTrueCare Moving Service

Because we truly care!

2010 East Hennepin Ave, Suite 6202, Minneapolis Mn 55413

Contact us TODAY

Moving During the Coronavirus Pandemic: Here’s What You Need

What Is TrueCare Moving Service Doing Differently?


TrueCare Moving Service is taking the coronavirus pandemic very seriously. To that end, companies across the country have put into place protocols designed to protect their employees and their customers. These include:

  • Following federal and local guidelines around social distancing and sanitization
  • Conducting virtual surveys instead of in-home surveys to provide estimates
  • Frequently sanitizing trucks and equipment
  • Practicing social distancing with customers and, as much as possible, among moving teams
  • Wearing masks and gloves
  • Keeping trucks stocked with hand sanitizer

All of these practices help ensure that we can remain available in a safe way. A virtual move estimate for example provides you with the same quote you’d expect any time you hire movers without the need to have someone enter your home.If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

How to Prepare For Your Move


We talk often about how important it is to have a plan for your move, and that goes double for a move during the coronavirus. You have to remain one step ahead to ensure that you have the right supplies (since you can’t be running back and forth to the store), and to ensure that you leave yourself enough time to pack and get ready for your movers.

To prepare for a move amidst COVID-19, be sure to keep the following steps in mind:

  1. Contact your movers

    This is important to confirm your reservation and discuss best practices for moving day. Moving companies are putting in lots of safeguards to help protect their clients, and it helps to be on the same page as them in terms of what is expected.
  2. Buy all of your supplies in one go

    You’re going to want to get it right with just one trip to the store, so make sure you know exactly what you’re going to need for your move. Use our packing calculator to get an estimate of what you’ll need based on the number of rooms and people in your house. And when in doubt, buy extra.
  3. Clean as you pack

    When is the last time that switch on your bedside lamp or the outside of your crock pot has been cleaned? Use this opportunity to sanitize your belongings, wiping items down with disinfectant. If you don’t have any, you can make one with a solution of one tablespoon bleach to one gallon water.
  4. Finish packing at least 24 hours before the movers arrive

    Coronavirus can last a long time on surfaces, including up to 24 hours on cardboard boxes. Your movers will be wearing gloves, but for everyone’s safety you should still have your boxes packed and sitting untouched at least a day before your movers arrive.

Important Tips for Moving During the Coronavirus Pandemic


If you’re not sure about protocols for moving during the coronavirus lockdown, you are certainly not alone. This is unprecedented territory that necessitates keeping up to date with recommendations provided by WHO and the CDC. In the meantime, the AMSA has provided some helpful tips for making your move go as smoothly as it can during the pandemic. Here are some of the key takeaways.

  • Let your mover know right away if you or anyone in your family is experiencing coronavirus symptoms. Transparency is very important for keeping everybody safe. And in many cases, your movers will still work with you, but they will put additional protocols into place to protect their workers. In addition to letting them know if you suspect the illness among yourself or a family member (or have a diagnosis), also let them know if you are isolating due to exposure, since the same risk mitigating steps should be taken.
  • Provide hygiene products for your movers. To aid your movers in following necessary hygiene practices, be sure to leave out products that they can use while they transport your items to and from the moving truck.  That includes soap and paper towels by the sink, and hand sanitizer by the door that they’ll be entering and exiting through. If you’re concerned about having enough supplies, let your moving company know so they can be sure to bring them along for use during the move.
  • Don’t use free or recycled moving boxes. The coronavirus can live on cardboard for as long as 24 hours, so now is not the time to be picking up free moving supplies from places that are recycling them. Boxes that you already have in your home are fine, but if you need any extras then you’ll need to go to the store and buy them new (even better if you can then purchase them through self-checkout).
  • If you’re in a high-risk group, cancel your move if possible. Individuals over 60 and those with pre-existing respiratory and cardiovascular conditions should reconsider moving if at all possible. No move is worth risking your life, so if you have any flexibility in when (or if) your move happens, push it back until you can more safely relocate.
  • If you have to cancel your moving services, do so earlier rather than later. The sooner you can let your movers know that you no longer need their services, the better. If you’re not officially cancelling your move yet but do want to know what the procedure will be in the event that you have to, that’s another reason to contact your movers directly and go over the details.
  • If traveling for your move, plan accordingly. Need to book flights or hotels for your move? Make refundable reservations and/or only work with companies that offer free cancellations. Ask about cancellation policies before you book so that you don’t end up wasting money later on.

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About Us

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Experienced & Reliable

TrueCare is a highly experienced, professional moving team delivering first class service EVERY TIME.  Our upfront pricing means no hidden fees or extra costs.  Your satisfaction is our #1 priority.  The Mission of the TrueCare Moving Service is to provide every client with the highest level of quality service for all of their moving needs.  This is accomplished through experience, expertise, customer service and a passion for what we do.  With TrueCare, the owners are the movers, and with over 15 years of combined experience, you can rest assured knowing you have hired the best.

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Moving with Care

We offer full packing and unpacking services!  Our team of professional movers can bring all of the necessary packing materials, and quickly and efficiently pack all of your belongings, so you don’t have to.

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Our Gaurantee

While some moving companies low-ball quotes and surprise clients with extra charges, we provide accurate estimates upfront and we stand by them.  Our service is honest and reliable at a competitive price.

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Schedule Your Move

We strive to be in constant communication with our customers until the job is done. To get a free quote, to arrange your movers, or if you have questions or special requests, just drop us a line. We look forward to serving you!

TrueCare Moving Service

2010 East Hennepin Avenue, Suite 6202, Minneapolis, Minnesota 55413, United States

Office: 612-367-4481 Direct: (612) 802-5488

Service Area

We have a local travel radius of 50 miles from central Minneapolis, serving the Twin Cities and surrounding areas with True Care! We still service beyond our radius but prices may vary. 

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Thank you for choosing TrueCare Moving Service!